Privacy policy

1. Which personal data is collected?

The personal data collected by the Website is as follows:

• Identification data: at the time of the contact request by the User, GAC Software records the User’s first and last name, email address and telephone number, as well as the name of the User’s company.
• Navigation data: information concerning the hardware used by the User to access the Website, IP address, connection data, types of web browser and content accessed by you.
• Cookies: electronic identification data. Cookies are used when using the Website. When surfing the Website, the User may choose whether he/she allows cookies. If you block or refuse the cookies strictly necessary to the operation of the Website, some features may not work.

2. The use of personal data: why is it collected?

The personal data collected from the Users is intended to put said Users in contact with GAC Software and to maintain and improve a secure environment for the Website.

More specifically, the uses of the Data are as follows:

• Access and use of the Website by the User: we need your data to manage your contact request and provide a tailored response;
• Operational management and Website operation: your data is used for analytical purposes. We store and assess the data concerning your recent visits to the Website and the way you browse it in order to understand how our visitors use our Website and to make it more intuitive, while optimising the Website’s operation;
• Verification, identification and authentication of data submitted by the User;
• Customisation of the Service by displaying our promotions according to the User’s browsing history and preferences: we store the history of the items you have clicked on whilst on our Website and use this information to customise the way the Website is displayed to you based on your interests;
• Detection and prevention of fraud, malware (malicious software) and the management of security-related incidents;
• Management of any disputes between the Parties;
• The provision of business and advertising information when agreed to by the User; and,
• The automatic profiling of Users in order to carry out market research to improve the management of the Website (tick box).

3. Sharing the Users’ personal data with GAC Software’s data processors and third-party businesses: who can access your personal data?

Your data is exclusively for GAC SOFTWARE’s use. It can only be disclosed to the recipients mentioned hereafter in as far as the forwarding of such data is vital to the attainment of the purposes listed in 2) above.

The User’s personal data may be shared with GAC Software’s data processors and third-party companies for the performance of hosting and maintenance services regarding the client databases.

These service providers have limited access to the data for the performance of the services and are contractually obliged to use said data in compliance with the provisions of the applicable personal data protection regulations;

• If the law requires it, GAC Software may forward data in order to comply with legal or regulatory requirements, court orders, summonses, legal proceedings, or to comply with administrative and judicial procedures;
• If GAC Software is involved in a merger, acquisition, disposal of assets or insolvency proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, the Users will be informed before such personal data is transferred to a third party.

4. Data retention period

In accordance with the law, your personal data is only stored for the period necessary for the performance of the aforementioned end purposes and to enable GAC Software to meet its legal obligations.

Thus, the data collected at the time of your contact request is stored for the time necessary to process it.

Personal data used for commercial prospecting purposes may be stored for a maximum of three (3) years as of the end of the commercial relationship.

5. The transfer of personal data abroad

GAC Software informs the User that no personal data is currently transferred outside the EU. The processed data is hosted in France or in the European Economic Area.

GAC Software undertakes to comply with the legal provisions concerning the transfer of personal data abroad: the transfer of any data outside the EU will be based on an adequacy decision, governed by standard contractual data protection clauses or by ad hoc contractual clauses authorised beforehand by the French data protection authority(CNIL).

6. Security and privacy

GAC SOFTWARE deploys organisational, technical, software-based and physical techniques in the field of digital security to protect personal data against damage, tampering or unauthorised access. However, it is important to note that the Internet is not a totally secure environment and as no technology is 100% reliable, the Website cannot guarantee the secure transmission or retention of information sent over the Internet.

Ensuring the security and protection of your data is a duty incumbent upon all of our staff and service providers.

7. Exercising Users’ rights

In application of the regulations applicable to personal data, Users have the following rights:

• You may request to be informed of the use made by GAC Software of your personal data.
• You may update or delete your data by writing to the following email address: contact@gac-software.com.
• You may exercise your right of access to discover your personal data by writing to the following email address: contact@gac-software.com. In this case, before complying with this right, GAC Software may request proof of the User’s identity in order to check its accuracy.
• If the personal data held by GAC Software is inaccurate, you can ask to have such information updated by writing to the following email address: contact@gac-software.com.
• Users may request the deletion of their personal data in accordance with the applicable data protection laws by writing to the following email address: contact@gac-software.com.
• You may also withdraw your consent to receive direct marketing messages and oppose the processing of your data.

8. Modifications to the Privacy Policy

GAC Software reserves the right to make any modifications to this Privacy Policy at any time. If a modification is made to this Privacy Policy, GAC Software undertakes to publish the new version on its Website. GAC Software will also inform the Users of the modification by email within a minimum of fifteen (15) days before the said modifications take effect. If the User is not in agreement with the terms of the new wording of the Privacy Policy, he/she may request the deletion of his/her data by GAC Software.

9. Further information

For further information about our Personal Data Protection Policy, you may contact GAC Software at the following address: 26 rue de la Gare – 69009 LYON

Or via its email address: contact@gac-software.com

10. “Cookie” policy

Cookies are used to facilitate browsing on websites and streamline audience measurement procedures. GAC Software informs the User that the cookies record certain information which is stored in the memory of the User’s computer. We use tracing technologies, particularly cookies, to adapt our advertising to your needs and interests on our Websites.

When surfing the Website, a banner explaining the use of the “cookies” will be displayed. The User will have the possibility to accept or refuse the use of cookies.

Cookies used on the Websites

GAC SOFTWARE uses cookies to propose content, offer a Service tailored to the User’s needs, enable GAC Software to prepare statistics of visits and record the data supplied with a view to improving the user experience.

Several types of cookies are used on the Website. These are cookies with the following purposes:

• Cookies necessary for the Website’s operation;
• Cookies used for audience measurement purposes;
• Cookies used for content geolocation;
• Identification cookies.

Cookies necessary for the Website’s operation:

These cookies are necessary for the satisfactory operation and browsing of the Website. They enable the User to access Website’s main features. As a reminder, the configuration of the cookies may modify the conditions under which the Services are accessed, when said Services require the use of cookies. If the browser is configured to refuse all cookies, the User will not be able to access the Website’s features as he/she cannot be authenticated. To enable the User to grant his/her consent in a clear and valid manner, he/she can make a choice for each end purpose.

For further information about the use, management and deletion of “cookies”, for all types of browser, please click here.